Help & Support
We're Here to Guide You at Every Step!
Your CRM, Backed by Real Support
Ways We Support
You
Knowledge Base
Access step-by-step tutorials, user guides, and video walkthroughs for every major feature in GoastCRM. From setup to advanced automation, we’ve documented it all for your convenience.
Live Chat Support
Need real-time assistance? Our support team is available through live chat to help you troubleshoot, explain workflows, or solve urgent issues — right from your dashboard.
Email Support
For more complex questions or feature requests, reach out via email and our team will provide personalized solutions within 24 business hours.
Onboarding & Setup Help
New to GoastCRM? We’ll walk you through everything — from lead management to payment integration. We also provide onboarding calls and demos on request.
Dedicated Account Support (Pro Users)
If you’re on a professional or enterprise plan, you’ll get a dedicated account manager who understands your business and works with you to optimize your CRM usage.
We’re With You from
Day One
GoastCRM is more than software — it’s a long-term partner in your success. Our goal is not just to solve problems, but to help you use GoastCRM to its fullest potential.
Whether you need help setting up quotes, importing leads, managing documents, or integrating Central Dispatch — our support team is ready to assist.
Predict, Suggest,
and Optimize
GoastCRM’s AI engine doesn’t just execute — it thinks. It identifies high-priority leads, predicts next actions, and even recommends the best time to follow up based on behavior patterns. This helps your team work proactively instead of reactively. No more guessing or wasting time — the system tells you what to focus on next.
Why Choose Goast CRM?
All-in-one CRM to manage leads, quotes, dispatches & more!
Unified Platform
Capture every opportunity, convert leads faster, and never miss a deal. Goast CRM lets you create and assign.
AI & Automation
Capture every opportunity, convert leads faster, and never miss a deal. Goast CRM lets you create and assign
Future-Ready
Capture every opportunity, convert leads faster, and never miss a deal. Goast CRM lets you create and assign
One Stop Solutions
All-in-one CRM to manage leads, quotes, dispatches & more!
Capture every opportunity, convert leads faster, and never miss a deal. Goast CRM lets you create and assign
Auto Transport CRM
Email Marketing Solution
Digital Marketing CRM
Linkedin Automation
Client Reviews
All-in-one CRM to manage leads, quotes, dispatches & more!
4.8 Rating (18 reviews)
We switched from Bats CRM to Goast CRM, these guys helped us moving all our quotes, and orders from Bats to Goast CRM. I was surprised with the speed of software it was way faster and smooth than bats and we enjoyed our free trial, I would highly recommend them!!! Thanks!
5.0
Brad Thomas
Founder @ Capstone Auto Trans Inc.
Frequntly Asked
Solutions
All-in-one CRM to manage leads, quotes, dispatches & more!
Capture every opportunity, convert leads faster, and never miss a deal. Goast CRM lets you create and assign
How can I contact support?
You can use live chat directly from your GoastCRM dashboard or send an email to our support team. We’re available during standard business hours and aim to respond quickly.
Do you offer onboarding help?
Yes. All new users receive onboarding guidance, and we also offer live walkthroughs upon request.
What if I need help after business hours?
You can always submit a ticket or email us. We’ll respond as soon as our team is back online. For Pro accounts, priority support options are available.
Do I get a dedicated support person?
Users on professional plans receive access to a dedicated account manager for faster and more personalized support.